SEPTEMBER 2018 UPDATE: Trim has added SiriusXM and home security bills like ADT to its bill negotiation service.
If you’re paying too much for cable and internet service, you may be putting off a phone call to your service provider to negotiate a lower rate. But what if you could skip the call and still get the savings? Now you can!
Ask Trim: How to lower your cable and internet bill
I’m writing this post to tell you about a new tool that’s lowered my Xfinity by Comcast bill five times in the last year, for a total of nearly $80 in savings.
The service is called Trim, a chatbot that will negotiate your cable/internet bill for you.
Trim has been around since 2015. The company started by helping people cancel unwanted subscriptions for free, but it has since added the feature that monitors cable/internet outages to get users one-time or monthly bill credits.
In addition to Comcast, Trim says the service now works with major providers like AT&T, Charter, RCN and Verizon.
I signed up for Trim in August 2017. Since then, several family members and friends have also had success. My mom saved $174.63 on her Comcast bill.
Trim is legit! Here’s why you need to link a credit card
For Trim’s chatbot to do its work, you need to link your cable/internet account and provide a credit card. Read more on Trim’s security page.
Why do you need to give Trim your credit card information? After Trim gets you the bill credit, it will charge 33% of what it saved you to your payment card. For example, if Trim saved you $10/month for 12 months, it takes $40.
When you sign up for Trim, it’s going to give you the option to link your checking/savings account or a credit card. I chose to only link a credit card because it’s low risk.
Trim isn’t a smartphone app. You communicate with it through Facebook Messenger or text messaging. You can learn more at AskTrim.com.