If you’re looking for an affordable internet plan, you may have seen the ads for T-Mobile Home Internet and wondered if it’s worth the savings.
At first glance, the service sounds almost too good to be true:
- $25 to $50 a month
- No annual contract
- No data caps
- Equipment included
I’ve tested T-Mobile’s 5G home internet service two times since it first launched. This article covers what you need to know before you sign up.
T-Mobile Home Internet Review
1. Try T-Mobile Home Internet Before You Commit
T-Mobile is offering customers a 15-day risk-free trial to test out its 5G home internet service.
This is a significant development. When I first tested the service in early 2021, it didn’t work well at my location. I canceled almost immediately, but I was charged for a full month of service.
T-Mobile eventually refunded me after a series of calls to customer service.
Now, T-Mobile customers won’t have to go through that hassle. If the service doesn’t work out, cancel by phone within 15 days and return the gateway promptly to avoid a $370 equipment charge.
During the test period, I recommend that you keep your existing internet service as a backup.
And if you decide to continue with T-Mobile and drop your existing internet service, T-Mobile says it will pay up to $500 in early termination fees. Learn more here.
2. Pricing, Deals & Perks
T-Mobile Home Internet’s unlimited data plan costs $50 per month when you set up AutoPay. Otherwise, it’s $55 per month. Taxes are included in that price.
There are no contracts with the service. You can cancel at any time.
When you sign up for T-Mobile Home Internet, the company will run a credit check. Starting in November 2022, new customers must pay a one-time $35 activation fee.
In the fine print, T-Mobile refers to this as a “assisted support or device connection charge.”
The $50 a month price for T-Mobile 5G Home Internet is available whether you have a T-Mobile phone plan or not.
But there are additional savings for T-Mobile wireless customers.
For a limited time, T-Mobile customers with at least one voice line can add the internet service for only $25 a month. This deal is not for existing T-Mobile Home Internet customers.
In addition to that deal, T-Mobile has offered a $100 prepaid card for those who switch to its home internet plan.
Previously, T-Mobile offered 50% off YouTube TV for 12 months and $50 off any streaming device. Check T-Mobile’s website to verify the latest offers before you sign up.
When I joined, I got a $50 prepaid card, free Paramount Plus for a year and a $10 monthly YouTube TV discount.
UPDATE: In addition to the unlimited data option, T-Mobile introduced Home Internet Lite in August 2022. This version of the service does have a data cap. It starts at $50 per month for 100GB of data. T-Mobile Home Internet Lite is available in areas where T-Mobile doesn’t have the capacity to offer the unlimited plan. Learn more about T-Mobile Home Internet Lite here.
3. T-Mobile Home Internet Data Speeds and Reliability
T-Mobile Home Internet relies on T-Mobile’s 5G and 4G LTE networks to provide service.
If you already have reliable high-speed internet service from a cable or phone company, T-Mobile’s data speeds may be slower than your current provider.
Here are the data speeds T-Mobile says you can expect with its home internet service:
- Download speeds between 33 Mbps and 182 Mbps
- Upload speeds between 6 Mbps and 23 Mbps
During my test of T-Mobile’s service in 2021, I never got a strong signal — only one or two bars.
But my experience improved when I began testing T-Mobile 5G Home Internet from a new location in late 2022. I regularly record download speeds of more than 250 Mbps.
With those speeds, I’m able to reliably stream video, music and use all of my apps.
T-Mobile 5G Home Internet Speed Test Results
|Download Speed||Upload Speed|
|246 Mbps||18.7 Mbps|
|351 Mbps||19.5 Mbps|
|224 Mbps||17.7 Mbps|
|317 Mbps||21.8 Mbps|
|250 Mbps||28.5 Mbps|
Bottom line: If you get the advertised download speeds, T-Mobile Home Internet is fast enough to stream video and surf the web.
Although there are no data caps with the unlimited plan, home internet customers are deprioritized during times of congestion and may notice slower speeds than T-Mobile wireless customers.
Since the service uses T-Mobile’s network, it performs best where T-Mobile has strong 5G coverage.
The placement of your T-Mobile gateway (router-modem combo) greatly affects your data speeds. T-Mobile recommends positioning the gateway by a window and on an upper floor.
I walk you through the entire setup process and share my tips in this separate article.
I’ve experienced deprioritization with T-Mobile Home Internet at times, but the service has been mostly reliable.
Since there’s no way to predict when your speeds will be slowed due to network congestion, this service may not be a good fit if you do a lot of online gaming or video conferencing.
In addition, some live TV streaming services will not work with T-Mobile’s internet plan.
That’s because T-Mobile Home Internet uses dynamic IP addressing, not static. T-Mobile says Hulu + Live TV and Sling TV are two live TV services that are not compatible with the service.
YouTube TV, my favorite live TV service, does work with T-Mobile Home Internet. I use it every day without problems.
4. Home Internet Service Availability
T-Mobile Home Internet says its unlimited plan is open to more than 40 million homes, while the Lite version is available wherever T-Mobile has wireless coverage.
You can enter your phone number and address on T-Mobile’s website to check eligibility.
If you’re not able to sign up for T-Mobile Home Internet’s unlimited plan, you may be offered the Lite plan. However, I generally don’t recommend the Lite version due to the low data cap.
If you’re not eligible for the unlimited plan, check back regularly as the service expands.
T-Mobile 5G Home Internet’s unlimited plan is a great deal at $50 a month, particularly for households with limited internet options.
For those with fast internet service from a cable or phone company, T-Mobile’s service is likely cheaper. But depending on your current plan, T-Mobile’s service may have slower speeds.
Still, the low monthly price and signup perks may make T-Mobile Home Internet worth trying out.