Red Pocket Mobile Review: 7 Things to Know Before You Sign Up

Some Michael Saves articles contain affiliate links. Please read my disclosure policy.

Red Pocket Mobile is one of the most flexible low-cost cell phone service providers available in 2023, but is it right for you? 

With the service, you can keep your phone, your number and even your network. 

As a mobile virtual network operator (MVNO), Red Pocket sells prepaid plans that use the same towers as its network partners: AT&T, Verizon and T-Mobile.

Is Red Pocket Mobile Worth It? My Real Customer Review

The service doesn’t have the same name recognition as other discount carriers that advertise heavily like Cricket Wireless, Consumer Cellular, Visible and Mint Mobile

But Red Pocket may still be worth considering, particularly as an AT&T alternative.

I put Red Pocket Mobile to the test for a third time. In this article, I’ll break down the pros and cons that you need to know before signing up. 

Table of Contents:

1. Choose From Any of the Major Networks

Red Pocket Mobile has partnerships with all three of the major networks (AT&T, T-Mobile and Verizon) to use their towers. 

Customers can choose the network that they want during the signup process. 

  • GSMA = AT&T 
  • GSMT = T-Mobile
  • CDMA = Verizon 

Red Pocket doesn’t shout the names of the major networks on its website. In most cases, it uses generic terms like “We use America’s best networks.” 

But there are strong clues to help you figure out which network is which. 

For example, GSMA is how Red Pocket refers to the AT&T network. The blue color on Red Pocket’s website matches the one that AT&T uses.

Meanwhile, GSMT (T-Mobile) is shown in magenta and CDMA (Verizon) is red.

Red Pocket Mobile website with colors identifying networks; GSMA is AT&T, GSMT is T-Mobile and CDMA is Verizon

At the time of this update, Red Pocket’s website says its plans on all three of the networks now include access to 5G data speeds at no additional charge.

I tested Red Pocket most recently using the GSMA (AT&T) network. 

Red Pocket says the plans on AT&T’s network are the most popular. I also believe they are the best value for several reasons, which I’ll explain throughout this review.

TIP: When people switch to low-cost providers, I typically recommend that they keep their existing network. So if you’re currently with AT&T and are happy with the coverage, switch to an MVNO with plans on AT&T’s network. That way, you’re more likely to be satisfied with the network coverage. 

2. Affordable Monthly and Annual Plans Explained 

Red Pocket Mobile’s flexibility extends beyond the network partners. It also offers a wide variety of prepaid plans: monthly, annual, family, business and more. 

For this review, I’ll focus on three types of plans: monthly, annual and eBay exclusive plans.

Monthly Plans

Red Pocket Mobile’s website highlights four monthly plans that range in price from $10 to $40.

Each plan comes with unlimited domestic talk, text and a fixed amount of high-speed data. Data is slowed to 2G speeds if you go over your allotment. 

Free international calling to dozens of countries is also included with all plans. 

Red Pocket Mobile now offers the same data allotments across all networks. Previously, the monthly plans had different data caps depending on the network you chose.

This is something I criticized Red Pocket for in previous reviews. I am glad they chose to simplify the plans.

Annual Plans 

Red Pocket Mobile offers popular 360-day plans on its website that are sold at a discount over the monthly plans. 

These prepaid annual plans are available on the GSMA (AT&T) network as of this writing. 

For example, you can get unlimited talk, text and 20GB of high-speed data per month for the annual price of $300 paid in advance.

If you paid for the monthly version of that plan at $30 a month, you’d spend $360 in a year. 

This is a significant savings, but I only recommend annual plans to people who’ve already tested out Red Pocket Mobile in the past. 

I wouldn’t want anyone to pay for a year upfront for a service they don’t like. 

eBay Exclusive Plans

Light data users who are comfortable signing up for an annual prepaid plan will find special Red Pocket Mobile deals on eBay. 

These annual plans may also be a great value for people who need a backup or spare phone. 

For example, you can get 1,000 minutes of talk, unlimited texting and 1GB of high-speed data per month for the annual price of $99. 

That works out to $8.25 per month, but these eBay annual plans start at $2.50 per month.

Make sure to read the fine print with these offers. Depending on the plan, you may be limited to specific networks for the eBay plans.

3. Red Pocket Call, Text and Data Performance

My overall experience with Red Pocket Mobile was pretty good during my latest 30-day trial of its GSMA (AT&T) network. 

I had the unique opportunity to test out Red Pocket Mobile while driving across the country. 

From California to Florida, I relied on my 10GB Red Pocket plan for calls, texts and high-speed data that I needed primarily for Google Maps. 

  • Call quality: Clear reception and no dropped calls 
  • Text messages: All texts sent and delivered without fail
  • Data speeds: Fast enough for all internet tasks 

Prior to my cross-country trip, I tested Red Pocket Mobile for a couple of weeks in the Los Angeles area. Here’s a snapshot of data speed test results that I recorded using the Speedtest app:

Red Pocket speed test results with Speedtest app; 235 Mbps result shown
DateDownload Speed (Mbps) Upload Speed (Mbps)Ping (ms)

These data speeds are fast enough to complete all of your everyday phone tasks such as streaming video and music, using apps and browsing the web. 

I didn’t go over my 10GB data cap for the month, so I always had fast data.

If you reach your high-speed data limit, you’ll be slowed to 2G speeds for the remainder of the billing cycle. However, add-on data packs are available for purchase.

But monitoring your data usage through Red Pocket’s website or mobile app can help you avoid that.

4. Keep Your Phone Number or Get a New One 

One question I get from people about switching cell phone providers is whether they can keep the phone number they already have. 

With Red Pocket Mobile (and other carriers as well), the answer is yes. 

In fact, I highly recommend that you keep your number instead of getting a new number from Red Pocket Mobile. 

When I test cell phone plans for my reviews, I always get new numbers. 

The problem is that these numbers are not really new. They are typically phone numbers that were previously in use and have been reassigned. 

From my experience, getting a recycled number can lead to more text spam and robocalls. 

During my latest 30-day test of Red Pocket using a “new” number, I received a lot of spam messages –- including X-rated material. I don’t believe this would have happened if I ported in my primary phone number.

This is important: Red Pocket Mobile told me the company will supply customers with a new number on request if the text spam and robocalls become unbearable.

But you can likely avoid this hassle by transferring your existing number in the first place. 

5. Keep Your Phone or Buy a New One 

Most Red Pocket Mobile customers will want to keep their existing phone.

As long as your phone is unlocked and compatible with at least one of Red Pocket’s network partners, you should be able to use it with the service. 

I have an unlocked Apple iPhone 12 and had no problem getting activated. 

Red Pocket says “nearly any phone in the U.S.” can be used with its service.

If you prefer to purchase a new phone from Red Pocket, there are about 15 devices for sale. Available phones include mostly Apple iPhones, but also some Samsung Galaxy devices.

Recently, Red Pocket has gotten more aggressive with frequent discounts on its phones.

And for those who can’t pay full-price for a device, Red Pocket Mobile provides 24-month financing to those who qualify through its SmartPay program.

6. Customer Service

Red Pocket doesn’t have any retail locations. Its customer service is primarily handled over the phone and through live chat. 

This is common among affordable cell phone service providers.

One of the reasons that MVNOs like Red Pocket are able to charge less than Verizon, AT&T and T-Mobile is because they have lower operating costs.

I contacted Red Pocket’s customer support a few times for the purpose of this review. 

The first interaction was by phone. I called because I wasn’t getting 5G data immediately after activating my plan on the GSMA (AT&T) network.

The representative made some changes on their end, but nothing happened.

After I hung up with customer service, I decided to wait it out. A short time later, my 5G access on AT&T’s network was up and running.

Red Pocket later told me I may have experienced a “minor network provisioning delay.”

My second interaction with Red Pocket’s customer support was through live chat. The representative was prompt and helpful.

However, there was an estimated wait time of 1,382 minutes when I reached out at a later date.

I can’t blame Red Pocket for this situation. The long wait was due to AT&T’s 3G shutdown, which has also affected customers with other carriers. 

In response to the 3G shutdown issues, Red Pocket told me it hired and trained new staff. 

The bottom line: You have to be comfortable with the lack of in-person customer support if you switch to Red Pocket. Problems are handled by phone and chat.

7. Red Pocket Mobile Alternatives 

Red Pocket Mobile will save you money compared to premium plans with Verizon, AT&T and T-Mobile. But there are more low-cost options to consider.

I’ve tested more than 15 cheap cell phone plans since 2016.

Throughout this review, I’ve mentioned the benefits of choosing Red Pocket’s GSMA (AT&T) network over the other two. 

Here’s another reason: There are fewer AT&T MVNOs that really stand out! 

Boost Mobile, Pure Talk and Consumer Cellular are three other services that use AT&T’s network. I’ve tested Pure Talk and Consumer Cellular, but I don’t have strong feelings about them compared to Red Pocket. 

AT&T-owned Cricket Wireless and AT&T Prepaid may also be worth exploring. 

If you prefer the Verizon network, I recommend services like US Mobile and Visible over Red Pocket Mobile.

Visible has been my primary carrier since 2019. It offers unlimited talk, text and data on Verizon’s network for only $25 a month.

Learn more about Visible in my updated review here.

For those who want T-Mobile’s network, look into Mint Mobile or Tello Mobile. Based on my personal testing, I give them the edge over Red Pocket Mobile. 

Have you tried Red Pocket Mobile? Add to my review in the comments below!

More Cell Phone Content From Michael Saves:

9 thoughts on “Red Pocket Mobile Review: 7 Things to Know Before You Sign Up”

  1. Thanks for your review. You were very up front and accurate about everything related to switching. My wife and I have been AT&T customers for…ever. But we were looking at ways to cut monthly bills, and cell phone service stands out.

    We dropped from $112 a month (w/o a 5G plan!) on AT&T to $50 a month on Red Pocket. Switching was not painless- but I was ready for the less-than-stellar service help. No one could fix anything over a weekend, but we had issues resolved reasonable quickly on weekdays, and both phones are working with ported phone numbers.

    • Hi I’m leaving a reply to this response because I am old and don’t know how to leave my own reply. I want to think Michael for this information it is so helpful to me as, per the previous sentences, I am old. Thank you so very much Michael

  2. Horrible. Stay away. There service is not good. They won’t refund you when it does not work on your phone check all the bad reviews on BBB site. Run away from red pocket

    • yep, cant port my numbers (?), added funds to an international account which I never did, minutes used are grossly inflated to the extent of over 2 hours on a per minute monthly plan, added addl minutes that never registered, checked my account via text on phone and text stated my plan was expired in june of 2023 when the actual plan i have was purchased and activated in may 2023 and extends to may of 2024. The service is nothing more than a clusterf+++

  3. I just switched to red pocket mobile. The best advantage for me to have red pocket its plans have global international unlimited calling. I am using 1GB Data Plan with eSim and I am on ATT . Prior to red Pocket I was using Twigby . it was pretty good too. I found red pocket better than Mint or any VMNO who use t-mobile Network Towers. t-mobile is not good in terms of coverage .. Only Verizon and ATT has and all VMNO who use both network towers have better coverage in basement area of my work place
    I switched my number Activation process was less than 1 hour Amazing and then red pocket online customer support made some changes for my international calling .

  4. I just got red pocket $10 mo sofar so good I have had it 3 days. I’m not good at electronics. I am an old person 81 but I got all the help I needed I got set up and my # ported. read all they have on the internet, how to do things. be I transferred companies. I asked them every thing I had to get from the other company before I ventured into Red pocket I have never done any like this before but it all worked and their help center was very good

  5. I have had red pocket for years and have put up with problems because of their price. They have left me without service, never answered a request for assistance when that happened, started charging for visual voicemail, won’t let me use a hotspot… I am on Verizon’s network.
    This year they Auto renewed me for a Year’s worth of service when the previous year I had bought the annual plan through eBay. Then my renewal date somehow changed from August 8th to July 30th and when I questioned them they said their yearly plan isn’t 365 days, but is 360 days. It wasn’t worth fighting over since I plan to change to a different mvno next year.

  6. I was using red pocket in 2022 and was on a business trip when they decided my phone didn’t support LTE (it did) and deregistered it and the rest of my family’s phones from the network with no warning at all.

    Won’t be going back.


Leave a Comment