If you’ve seen the ads for Mint Mobile featuring actor Ryan Reynolds, you may be wondering if the affordable wireless service provider is worth the savings.
The short answer is that yes it’s a good service, but it’s not for everyone.
Mint Mobile 2023 Review From a Real Customer
I’ve tested more than a dozen cheap phone plans over the past few years. Mint Mobile offers among the best plans and pricing, features, and app experience in the wireless industry.
In this article, I’ll share the pros and cons of the service to help you decide if you should sign up.
Now through October 31, Mint Mobile has extended a sale that drops all 3-month introductory plans to $15 per month. That’s a savings of 50% off the unlimited plan.
I share more details about this deal in the Plans and Pricing section of my review. Let’s dive in!
Table of Contents:
- What Is Mint Mobile?
- Network Coverage
- Plans and Pricing
- Additional Features
- Phone Options
- Mint Mobile Customer Service
- Pros and Cons Review
1. What Is Mint Mobile?
Mint Mobile is a low-cost cell phone service provider that offers prepaid plans. The service runs on T-Mobile’s network and utilizes its cell phone towers, including 5G at no extra charge.
Mint Mobile announced in March 2023 that it was being acquired by T-Mobile for up to $1.35 billion.
In an email to subscribers, Mint Mobile said there are no plans to change the service’s $15 per month pricing. The email said customers will get the same reliable and affordable service.
If the deal is approved by regulators, Mint Mobile owner Ryan Reynolds will stay on in a creative role to promote Mint.
2. Is Mint Mobile’s Coverage Any Good?
Since Mint Mobile relies on T-Mobile towers to provide network coverage, your experience with the service will depend heavily on how T-Mobile performs where you live.
That’s why it’s important to visit Mint’s website to confirm voice and data coverage where you live, work and travel.
Mint Mobile Coverage Map
Mint Mobile’s coverage map lets you zoom in to an exact address to determine whether the service offers 5G coverage on T-Mobile’s network in your location.
You can also expand the view using the minus sign on the right to check for coverage dead spots in your region.
If you’re happy with your existing network (Verizon, AT&T or T-Mobile), I recommend that you look for a low-cost cell phone service provider that uses that network.
In the case of Mint Mobile, that’s T-Mobile.
Coverage maps can be unreliable. If you’re unsure about T-Mobile’s coverage where you live, ask people you know about their experience with T-Mobile or post a question on the Nextdoor app. If you get positive feedback about T-Mobile in your area, Mint Mobile is worth a closer look.
My Personal Experience
I’ve tried out the service in four cities where T-Mobile’s network is strong. I can only recall one dropped call during my four separate tests of Mint Mobile dating back to 2018.
Data speeds are sometimes inconsistent, but it’s always been usable from my extensive testing.
Mint Mobile now supports 5G. During my most recent test of 5G data speeds in South Florida using the Speedtest app, I recorded download speeds higher than 300 Mbps with my iPhone 12.
When using the 4G LTE network during previous testing, I averaged download speeds around 20 to 25 Mbps.
Mint Mobile 5G Speed Test Results
|Date||Download Speed||Upload Speed|
|2/15/2023, 10:00 AM||251 Mbps||24.3 Mbps|
|2/15/2023, 11:00 AM||287 Mbps||17.1 Mbps|
|2/15/2023, 12:00 PM||308 Mbps||19.8 Mbps|
|2/15/2023, 1:00 PM||169 Mbps||17.5 Mbps|
|2/15/2023, 2:00 PM||315 Mbps||18.7 Mbps|
When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion.
But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone.
3. How Much Does Mint Mobile Cost?
Mint Mobile offers four main plans that work out to as low as $15 a month, but there isn’t actually a monthly plan. You must buy plans for either three, six or 12 months at a time.
The New Customer Offer is for three months and gets you the lowest price:
- 5GB Plan: $45 ($15/month)
- 15GB Plan: $60 ($20/month)
- 20GB Plan: $75 ($25/month)
- Unlimited Plan (40GB): $90 ($30/month)
DEAL ALERT: For a limited time, new customers can select any Mint Mobile 3-month introductory plan for $45, which works out to $15 per month. That means the unlimited plan is 50% off with this deal. Michael Saves readers get access to this deal using my special link. This deal was originally set to expire on July 14. Mint Mobile has confirmed to MichaelSaves.com that the offer is being extended until October 31, 2023.
Mint Mobile added more monthly high-speed data to its plans for both new and existing customers as of April 14, 2023. There was no price increase.
|4GB per month||5GB per month|
|10GB per month||15GB per month|
|15GB per month||20GB per month|
|Unlimited (35GB per month)||Unlimited (40GB per month)|
After taking advantage of the New Customer Offer for three months, single-line members can lock in the lowest price by choosing a 12-month plan at renewal.
Single-line members should avoid renewing for only three months since it’s the worst value.
|New Customer Offer||$45 for 3 months|
|3-Month Plan||$75 for 3 months|
|6-Month Plan||$120 for 6 months|
|12-Month Plan (Best value)||$180 for 12 months|
|New Customer Offer||$60 for 3 months|
DEAL: $45 for 3 months
|3-Month Plan||$105 for 3 months|
|6-Month Plan||$150 for 6 months|
|12-Month Plan (Best value)||$240 for 12 months|
|New Customer Offer||$75 for 3 months|
DEAL: $45 for 3 months
|3-Month Plan||$135 for 3 months|
|6-Month Plan||$210 for 6 months|
|12-Month Plan (Best value)||$300 for 12 months|
Unlimited Plan (40GB)
|New Customer Offer||$90 for 3 months|
DEAL: $45 for 3 months
|3-Month Plan||$120 for 3 months|
|6-Month Plan||$210 for 6 months|
|12-Month Plan (Best value)||$360 for 12 months|
Meanwhile, family plan accounts with two or more users get the best pricing while paying for service only three months in advance, not a full year. Mint’s family plan launched in May 2022.
There are no additional family plan discounts or perks with Mint Mobile.
The Unlimited plan is great for single people. Several other discount cell phone service providers have unlimited plans for $25 a month, but they may require you to be in a family or group plan.
For those on the fence, Mint Mobile offers a 7-day free trial to let you test out the network before you commit.
Taxes and fees vary depending on your location. You can see the additional charges during the checkout process before you place your order on MintMobile.com.
DEAL ALERT: Mint Mobile frequently runs deals on plans and phones. One popular recurring deal offers six months of free service when you buy a new phone and a six-month plan. See the latest deals.
4. What Features Are Offered With Mint Mobile?
All Mint Mobile plans include unlimited talk and text. Your high-speed data limit (4G LTE and 5G) varies depending on the plan that you choose.
With the service, your data is never cut off completely.
If you go over your high-speed data for the month, speeds will be reduced until the next month. You can also purchase add-on high-speed data from Mint’s app.
Plans also include these features:
- Free international calls to Mexico and Canada
- WiFi calling and texting
- Free mobile hotspot (10GB cap with the Unlimited plan)
More Details: Mint Mobile Hotspot
Mint Mobile offers free mobile hotspot with all plans. This lets you connect to the internet even if you don’t have a Wi-Fi connection.
I connected my laptop to my Mint hotspot and recorded a download speed of 35 Mbps from Speedtest.net:
This speed was fast enough for me to watch a YouTube video and browse the web from a coffee shop that had a strong T-Mobile signal but no free Wi-Fi available.
Typically, I limit my use of Mint’s mobile hotspot because any data consumed will count toward your plan limit.
If you have Mint’s unlimited plan, hotspot usage is not unlimited. You can only use up to 10GB of high-speed data for mobile hotspot per month.
Mint Mobile International Roaming
Mint Mobile offers international roaming with its UpRoam add-on. This allows you to access talk, text and data while outside of the United States.
From your account, you can add international roaming credits in $5 to $20 increments.
International roaming credits can be used in more than 200 countries and destinations around the world. Rates vary by country.
5. What Phone Options Are Available With Mint Mobile?
Mint Mobile has improved its phone offerings over the years. At last check, there were about a dozen compatible phones available for sale on its website.
Mint sells mostly high-end phones including the latest Apple iPhone, Samsung Galaxy and Google Pixel devices.
I’ve noticed that Mint Mobile has started to bundle phones and plans. For example, Mint has offered six months of free service when you purchase a new Apple iPhone and a 6-month plan.
With Mint, you can also buy a new phone elsewhere and bring it to the service or keep your existing phone.
Before you sign up, confirm that your phone is unlocked and compatible with Mint Mobile. To do so, visit this page on Mint’s website and enter your phone’s IMEI number.
6. How Is Mint Mobile’s Customer Service?
Mint Mobile is able to keep its prices low because it doesn’t have physical stores. For people who depend on in-person customer support, that’s going to be a drawback.
On the other hand, customer support is available by phone, chat and email for those who need it.
Mint Mobile’s setup process is very simple, even if it’s your first time switching to a low-cost carrier. When you sign up, you’ll receive a colorful activation kit with instructions.
Mint also has video tutorials to help you activate your service and either transfer your number or request a new one.
Your activation kit will include a physical SIM card. However, you can also get started with Mint Mobile’s eSIM if you have a compatible device.
If you need further assistance, the redesigned Mint Mobile app is the place to go. Login to the app for chat support or find the Mint Mobile customer service phone number.
The app is also the best place to monitor your data usage. Take a look:
Since Mint Mobile’s plans have high-speed data limits, the app will help you see how much data is remaining for the month and when your data renews.
Elsewhere in the Mint Mobile app, you can complete tasks like making a payment and changing your payment method.
If you’re not tech-savvy, consider adding the MINTech Advisors service to your plan. For $15 per year, you’ll get access to a dedicated call-in phone number for priority tech support.
This is a good option for people who are concerned about activation issues when switching to Mint.
7. What Are the Pros and Cons of Mint Mobile?
Mint Mobile doesn’t offer all of the premium perks that T-Mobile is known for, but it does have cheap phone plans that can substantially lower your cell phone bill.
If you want T-Mobile’s network for a lower price, I highly recommend Mint Mobile.
|Affordable multi-month plans||No monthly plan option|
|5G available at no extra charge||Deprioritization during network congestion|
|Easy activation and setup||No physical stores|
|Solid app experience|
|Family plan offered|
There are other alternatives to T-Mobile’s postpaid plans. Metro by T-Mobile and Tello are two prepaid options that you may want to consider, especially if you prefer to pay monthly.
Have you tried Mint Mobile? Add to my real customer review in the comments below!