If you’re paying too much for cable and internet service, there are a few easy ways to lower your Comcast Xfinity bill — with or without cutting the cord.
In this post, I’ll outline the best strategies for existing customers to save money on Xfinity service.
How to Save Money on Xfinity Cable and Internet Service
Table of Contents:
1. Downgrade Your Xfinity Plan
If you pay for Xfinity TV service, the best way to lower your monthly bill is to cut the cable TV cord and switch to streaming.
YouTube TV is my top recommendation for first-time streamers.
The service offers more than 100 of the most popular cable TV networks as well as your local broadcast TV networks for $73 a month.
There are no contracts, hidden fees or installation appointments.
If you’re not quite ready to switch to a live TV streaming service, consider downgrading your Xfinity TV plan to Limited Basic/Choice TV.
This bare-bones plan includes 10+ networks – mostly your local stations.
Comcast introduced a new TV plan in May 2023 that targets price-sensitive customers.
Available to households with Xfinity Internet, NOW TV includes more than 40 live cable TV channels and Peacock Premium for only $20 per month.
The live TV channel lineup features primarily entertainment and lifestyle networks. See my full review here.
Aside from TV service, you may have an opportunity to save money by switching to an internet plan with lower data speeds.
For most households, Xfinity’s 200 Mbps plan is fast enough.
When you have more devices (phones, computers, TV sets, etc.) connected to the network at the same time, you’ll typically require a higher speed.
For singles and couples, a 50 Mbps or 100 Mbps plan may be adequate.
The bottom line: Many households pay for gigabit internet service when they don’t actually need that type of a plan for basic streaming and browsing the web.
2. Buy Your Own Equipment
Your Xfinity bill may include a monthly charge for the service’s router-modem combo called the xFi Gateway.
The rental price has increased to $15 per month as of this update.
You can stop renting and buy your own equipment from a list of supported devices that Xfinity provides. I explain more in a separate article on Xfinity’s equipment fees.
From my research, expect to pay around $150 for a router-modem combo.
Think about it this way: The $150 that you pay upfront to own your equipment is less than a year of Xfinity’s rental charges.
I bought a Motorola gateway in 2018 to eliminate this fee and don’t regret it.
3. Switch to Xfinity Mobile
Signing up for Xfinity Mobile is a smart way to save up to $30 per month on your Xfinity Internet service.
Xfinity Mobile runs on Verizon’s network and uses Xfinity’s Wi-Fi hotspots.
When I first reviewed Xfinity Mobile back in 2017, few people expected the service to be as popular as it is today with more than five million customers.
My Xfinity Mobile bill was only $15 per month back then:
The service is affordable and reliable. I hear very few complaints about it.
Xfinity Mobile is exclusively for Xfinity Internet customers. For that reason, only switch if you don’t plan to leave Xfinity anytime soon.
I have a full Xfinity Mobile review that covers the pros and cons.
4. Renegotiate Your Bill
If you’re tired of seeing low introductory offers for new Xfinity customers while your bill only goes up, it’s time to give them a call.
I’ve successfully negotiated with Comcast and other internet service providers over the years. Here are the steps that I follow:
- Find a better offer from a competitor: If you have Xfinity, check the websites for other internet providers to see if they have a promo rate that’s lower than what you’re paying.
- Call Xfinity’s retention department: The phone number for Xfinity customer service is 1-800-XFINITY or 1-800-934-6489. Ask to speak to the Customer Solutions or retention department.
- Share the competitor’s offer and ask for a better deal: Tell the representative that you’re thinking about switching and ask nicely what can be done to lower your monthly bill.
In addition to being polite, I suggest that you call early in the morning to avoid having to wait a long time on hold. No luck? Call back another day to speak with a different agent.
Bill negotiation services like Trim and Rocket Money will do this work for you, but they’ll take a cut of any savings they’re able to obtain.
For that reason, I suggest that you try to negotiate on your own first.
I hope that you’ll be able to lower your Xfinity cable and internet bill by following at least one of the tips outlined in this article.
However, if you’re not successful, it may be time to move on.
- Live TV: For those who want the best of cable TV, I review YouTube TV and the other live TV streaming services in this guide. In many cases, you can get all of the channels you watch (including local stations) for a lower price.
- Internet: 5G home internet services from T-Mobile and Verizon are providing real competition to cable internet providers. Expect to pay around $50 per month. For that price, you’ll get unlimited data, equipment included and no term contract.
Have you been able to lower your Xfinity cable and internet bill? Leave your tips in the comments below to help fellow Comcast customers get a better deal.
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