How to Lower Your Xfinity Bill as an Existing Customer

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I’ve overhauled my action plan to save on Xfinity services after the company introduced new internet plans with a five-year price guarantee.

In this article and the video below, I share the changes and ways to lower your bill in 2025!

Xfinity Internet Changes

  • What Happened: Xfinity launched new internet plans with a five-year price guarantee in April 2025, marking its most aggressive response to the rise of 5G home internet services. 
  • The Details: Plans start at $55 per month for 400 Mbps. The price is guaranteed for five years, with no contract. Unlimited data and equipment are included.
  • Who’s Eligible?: The pricing on Xfinity’s website is for new customers, but I’ve confirmed that existing customers can get a plan with a five-year guarantee by contacting customer support. 
  • Why This Matters: Goodbye Gotchas! 
    • Stable pricing: Historically, Xfinity’s internet plans have gone up in price after the first year. The five-year guarantee offers more predictability and transparency surrounding pricing.
    • Unlimited data: With these plans, unlimited data is included. Previously, that’s been an add-on for many Xfinity customers. 
    • Wi-Fi Equipment included: To get the unlimited data, you need to use Xfinity’s equipment. The modem/router will be provided as part of the five-year price guarantee. You don’t need to purchase your own equipment to avoid a fee during the five years.

Xfinity Mobile Refresh 

Xfinity’s new internet plans also include a single line of Xfinity Mobile’s unlimited plan for a year. That’s a $40 a month value. 

The wireless service is for Xfinity’s internet customers only. 

There are now two plans: Premium Unlimited and Unlimited. They use Verizon’s network and Xfinity’s Wi-Fi hotspots for coverage. 

These plans are $40 to $50 monthly for a single line of service. But Xfinity Mobile is a better value for multiple lines, because you can add additional lines for between $20 and $30 each. 

If you’re not sure whether it’s worth it, use the savings calculator on Xfinity’s website.

You can enter your current plan details and the tool will show you how much, if anything, you will save. It’s definitely a big savings compared to postpaid Verizon plans. 

I tested Xfinity Mobile when it first launched in 2017 and kept the service for two years. Recently, in 2025, I helped my mom switch to the plan. 

I typically recommend Xfinity Mobile only to people who plan to keep Xfinity internet long-term. 

Because it offers some pretty competitive phone deals, you may want to time your switch around when you plan to upgrade your device. 

I track limited-time phone deals on MichaelSavesDeals.com.

Xfinity Streaming TV Plans 

I don’t talk a lot about Xfinity’s TV plans. Many people who watch my YouTube channel have canceled cable and switched to streaming.

Lately, Xfinity is leaning into non-traditional bundles that are available to its internet customers:

  • Sports and News TV: $70/month for cable sports and news networks, plus locals 
  • NOW TV: $20/month for entertainment channels and Peacock Premium 
  • StreamSaver: $15/month for Peacock, Apple TV+ and Netflix 

These streaming TV bundles would not motivate me to switch my internet service to Xfinity, but could they be valuable add-ons for current customers? Sure. It depends on what you watch.

My guide to cutting the cable TV cord provides an overview of other streaming options. 

Case Study: How One Viewer Saved $1,300/Year With a Call to Xfinity

Michael Saves community member Kay was facing a steep increase to her Xfinity bill — from $157 to $286 per month for TV and internet.

She explored switching to streaming, but ultimately decided to stay with Xfinity to keep things simple for her household.

Still, she didn’t accept the price hike.

After calling Xfinity, Kay was able to negotiate a new deal:

  • Cable TV: Downgraded from the Ultimate TV plan to the Popular TV plan
  • Internet: Switched from Gig speed to 600 Mbps with a 5-year price guarantee
  • Add-on: Purchased Twins.TV separately for under $40 for the full season

The result? A new monthly bill of $176 — down from the projected $286 — for a total savings of $1,300 a year.

In the YouTube video below, I walk through the streaming alternatives Kay considered before making her decision.

Action Plan for Existing Xfinity Customers 

Among Xfinity’s current offerings, the new internet plans with a five-year price guarantee are what I’m most excited about — we’re finally saying goodbye to the gotchas.

If you’re an existing customer, here’s a step-by-step plan to lower your bill:

  1. Log in to your Xfinity account and review your current bill. Then, compare it to the latest plans listed on Xfinity’s website.
  2. Search for a competing offer — use my Internet Plan Comparison Tool to see what’s available in your area.
  3. Reach out to Xfinity by chat, phone, or visiting a store. Ask if you’re eligible for a five-year guaranteed plan, mention that you’re comparing options and present your competing offer.
  4. Review their response carefully, and compare it to what you’re paying now and any alternatives.

Negotiating is still worth it — especially if Xfinity is your best or only high-speed provider.

Real Example: I recently helped my mom reduce her Xfinity internet bill from $97 to $70/month — and her speeds actually improved after switching to a lower-priced plan!

Here’s the exact script I used in chat support to lock in the savings:

“Hello. I know that as an existing customer I can get a 5-year guaranteed plan. I am not happy with my rate of $97/month. I also did a SpeedTest and it recorded less than 150 Mbps. Isn’t my plan 600 Mbps or 800 Mbps? I’ve been looking into 5G Home Internet, which is about half the price. Can you help me by telling me the 5-year guaranteed rate for existing customers? I would like to downgrade to a lower priced plan as well.”

Want to see how it played out? Watch the full breakdown and copy my exact strategy in this video:



Important: Don’t overpay for speed that you don’t need! Xfinity’s 400 Mbps and 600 Mbps plans are fast enough for the majority of households. You can always switch plans later on.


More Internet Options from Xfinity 

NOW Internet: This is Xfinity’s prepaid internet service that starts at $30 a month. It offers lower speeds for a lower price, but it’s adequate for many smaller households. Unlimited data and equipment is included. 

Xfinity’s Internet Essentials: Plans starting at less than $15 per month for those who meet eligibility criteria. 

Final Thoughts 

I hope that you’ll be able to lower your Xfinity bill by following at least one of the tips outlined in this article. However, if you’re not successful, it may be time to move on. 

  • Internet: 5G home internet services from T-Mobile and Verizon are providing real competition to cable internet providers. Expect to pay around $50 per month. For that price, you’ll get unlimited data, equipment included and no term contract. 
  • Mobile: Visible runs on Verizon’s network, but it’s priced lower than both Verizon and Xfinity Mobile. Plans with this all-digital wireless carrier are between $25 and $45 per month. See my review.
  • Live TV: For those who want the best of cable TV at a lower price, I review YouTube TV and the other live TV streaming services in this guide. In many cases, you can get all of the channels you watch (including local stations) for a lower price. 

Have you been able to lower your Xfinity cable and internet bill? Leave your tips in the comments below to help fellow Comcast customers get a better deal.

For more ways to save, subscribe to Michael Saves on YouTube! 


More Articles From Michael Saves:

42 thoughts on “How to Lower Your Xfinity Bill as an Existing Customer”

  1. it’s been some years since this article was originally published.

    since that time, what are our options for ‘affordable’ XFinity?!!! I pay $240/mo!!! very fast internet and many channels, BUT, I’d like to pay less!! just doesn’t seem possible to pay so much. I also pay $30/mo for modem/box rentals. but, still……..!!!
    Jim

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  2. Just got an email from Comcast and Peacock Streaming service will no longer be included for free. If you want to keep it, you’ll have to pay. I haven’t cut the cord yet, but just eliminating the rental for 3 cable boxes and DVR makes me think it’s worth switching to Hulu or Sling. Just not sure yet…

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  3. Any thoughts or recommendations on cable/streaming tv for a business ???? I own a gym with 6 television sets. I’m currently bundled with Comcast business. However, I will be switching over to our local utility company that now has fiber optic service. My internet service with Comcast has always been spotty and they are charging me $530.00 each month for cable, internet and phone service.

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  4. Hey Michael,
    Currently I have a modem and wifi router combo (on the xfinity page also says Voice and Data): Model Technicolor CGN4331COM supplied by Xfinity. When I go to the list of devices that work with my internet speed, do I also need to make sure that they are listed as Modem and wifi router…or cable modem and voice? One listed is Netgear CAX 80 (cable modem and wifi router), and another is Arris T75 (cable modem with voice). I’m not sure what I should be looking for. Thank you for your help. I am a senior citizen and have been stalling with making this phone call to Xfinity for weeks…the anxiety is draining. Any help is appreciated.

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  5. I have checked into cancelling cable. But keeping internet. We are getting Firefly in my area soon. With cable internet is $69 with a package. Without cable internet is $89. Planned to change to internet only and and you tube tv live, because I want local news. You tube live is $65 plus $89 is what I’m paying now. If we get Firefly they will two plans. One is $49 the other is $69. I don’t know if the $49 package is good enough or not. I like your idea to start and stop a streaming services to just use them when you need them. I’ll have to keep a schedule. I tried buying a router one didn’t work at all, another worked for about a day and a half. I need to figure something out soon. My package has ended. I don’t want to start another till firefly get here. Which I’m told is about February. And I have been comparing streamin services that include live local tv.

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  6. Just had to re-adjust with Comcast again. Bill started creeping up so I got on the phone with them to get back to the 60 bucks a month basic deal. Next draft was $114. I blew a gasket. So called in, and now they have internet only plans whereas when I first got on with them again a few years ago, the lowest i could get was 25Mbps and 12 channels that I didn’t want nor need. But that was the minimum. So, called about this $114 and she said I was getting 100Mbps (I didn’t want), and she could put me on internet only now, and double it to 200Mbps for the $60 I was used to. At the last minute I asked if that was the cheapest plan. She said well the lowest is 25Mbps for $34 with modem rental, and I said “I’LL TAKE IT!”. She said that wasn’t enough bandwidth and on and so I finally said look, I’m a network engineer going on 20 years, and she said “OH, so you know what these numbers mean”. I told her I know they don’t mean crap lol. Anyways, so bought a modem for 46 bucks and now my bill is $20 a month. I couldn’t be happier. That’s all it’s worth. Thought I would share in case others were not aware of the internet only plans.

    Scot

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    • By the way. I bought a modem only. Configured my Raspberry Pi that’s been collecting dust as my router and wireless access point.

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    • Thank you Scot! My article is dated and need updates. I have been hearing from others who are getting that $60 internet-only offer. At the time I wrote this article originally a few years ago, they were doing that internet + local channels thing that you mentioned. Great savings!

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  7. I like to hook up some more TVs hi why not pay for the rental of their equipment. Is there something that you can buy, so you don’t have to pay rental fees

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  8. Update to my post above. AT&T TV Now is available again on Roku. So, you can access with a Roku device or an Amazon Fire stuck. However, if you have a smart TV like most people do these days, you may not need either device for streaming TV services. I am able to add the AT&T app directly to my Samsung TV smart hub now. Also, Hulu, Netflix, Amazon Prime, etc. You need internet service obviously to stream any TV app. I’m pay $64/mo all in for my internet service from Comcast. My AT&T TV including HBO and Starz is about $70. I agree that’s more than I’d like to be paying, but it was better than Hulu… Good luck!

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  9. Comcast does not have any packages for less that around $90. If you want just phone service, that’s the price. If you just want internet service, that’s the price. They have no options because they have a monopoly where I live.

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    • Please do a new review on Comcast. They keep sending me offers to get the free basic peacock streaming service. It requires a free box from them. I am so wary of their bad customer service that I am not comfortable having any equipment owned by them. But it does look interesting so I am trying to find reviews. I do know to photo copy chats and record any interactions with them. I am on a promotional rate now that will expire so I have a feeling a slim package is going to be cheaper when the time comes to renegotiate. There are other internet services here so I should be able to negotiate a better deal. Xfinity is more reliable so I want to keep it. I am now $50 month and it will increase to 79.99 for 200 mb? speed.

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      • Hi Susie. Peacock has a free version that’s available to everyone now, not just Comcast subscribers. If you want to stay with Comcast, I would follow my advice in the article. Find whatever AT&T’s promo deal is, call up Customer Solutions at Comcast and present the offer. Tell them that you’re not comfortable with the upcoming rate increase and see what they can do. Do you have a ton of people in your house? 200 Mbps (I assume that’s what you meant) is pretty fast, but could you get by with 100 Mbps or the tier below? They might offer you that at a lower price if you agree to lock in for another year. Good luck. Let me know what happens.

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      • I get the best help and deals using Twitter ( unfortunately) DM to contact them. Only reason I have a Twitter. I’ve negotiated my contract every 2 years through that as well. I am one of the few that apparently has not had difficulty with CS. Just my. 02😁

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  10. The best way as a consumer to save money if you are using comcast is to get yourself a wireless router / modem. Call comcast and tell them that you want to use your own modem and give them the MAC and your service will be switched from their $12.00 a month modem to your own, which in 12 months you’ll go ahead and have paid off your modem. Next cancel all their service with the exception of the internet, and you can get that for about $60.00 a month. When you get your modem get yourself an Amazon fire stick or if you have a smart TV you can connect wireless to your router and get streaming videos. Take your cable boxes back to the comcast and save about $7.00 a month per box. Benefits, when you turn off your TV you are not using electricity and increasing your electric bill with comcast boxes. The picture is far sharper than any cable company can ever offer, and as for commercials you don’t waste your time with 17 minutes of commercials on an hour show. You do see some commercials, but at the most 7 minutes. Your wallet will thank you for doing it and cutting the cable.

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  11. Regarding Hulu, everyone should be aware of a few very important things about Hulu (and why I canceled them after a 45-day trial period of Hulu + Live TV.) For me, AT&T TV Now is the #1 choice for the following reasons. #1) With AT&T I can fast forward through commercials on EVERY program that I record. With Hulu, there are many programs that you record that Hulu still forces the ads on you by disallowing fast forward during ads on many popular shows that you will likely want to record. #2) My HBO and Starz programming is shown within the AT&T channel guide – no need to exit the AT&T app and open the HBO or Starz apps like I had to do with Hulu. #3) I can set HBO/Starz progrms to record directly within the AT&T app. #4) AT&T only charges an additional $5/mo to add HBO; Hulu charges $15. #5) I can view AT&T on 3 screens – I was only allowed 2 screens with Hulu (maybe even 1; it wasn’t clear, I read conflicting info on that).

    Regarding AT&T, a very important thing you should know first before subscribing to AT&T TV is that they no longer support Roku devices. (That’s why I considered leaving them and was looking at my options.) If you’re using Roku, you won’t find the AT&T app available to install. Their website has been saying for the past year that they’re in negotiations….but, I don’t think it’s ever coming back. Which is why I checked out Hulu. A big plus for Hulu is it works with Roku. But in the end, I preferred AT&T and ended up purchasing Amazon Fire Sticks so I could continue to use AT&T. (By the way, AT&T gave me $30 to buy my first Fire Stick to stay with them.) Turns out I like the Fire Stick interface; takes some getting used to after Roku or Hulu, but in the end I’ve decided there are things I like better about it.

    So, there you have it. One consumer’s two cents after checking out all of my options over the past two months. I landed on keeping AT&T and changing my streaming hardware to the Amazon Fire Stick.

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    • I didn’t see a way to edit my post, but I forgot to include another very big factor in my choice in AT&T over Hulu was that Hulu doesn’t include as many channels as AT&T and I discovered that I was missing out on some of my favorite shows such as ‘Better Call Saul’ on the AMC channel. 🙁

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    • Thanks for your review. I have also tried AT&T TV Now when it was called DirecTV Now. I guess that it’s not at the top of my list due to the price, but I’m glad that you’re happy. So much of it comes down to the channel lineup.

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    • Update to above post: AT&T is back on the Roku service again! But now, I’ve become so accustomed to the Fire Stick on all of my TVs that I personally don’t feel a need to use my old Roku devices anymore. I just wanted to let anyone comparing devices or streaming services to know that AT&T is available on both Roku and Fire again.

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  12. I have Hulu and Netflix. I am will to upgrade to Hulu Live but still need an internet service in order to stream. Xfinity internet costs as much as a bundle with voice, which I don’t want and more than the basic channels which is all that I want. How do I get internet at a reasonable rate? Any suggestions?

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    • Do you have a Comcast competitor? When I had Xfinity, it was around $50 a month after I got my own modem. That alone is now $14 a month. My current provider I also pay $50 for 200 Mbps, which is very fast. If you have a Comcast competitor, check it out. You may also want to see if T-Mobile’s new home internet service works in your area.

      Reply
  13. Wanting to switch to a streaming service and debating between Hulu + live tv and YouTube Tv. I know you mentioned you prefer Hulu + Tv live better. Can you go into a little more detail on why?

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    • Yes, I like Hulu Live because it has more of the channels that I prefer and all of Hulu’s on-demand library. YouTube TV is an excellent service. Compare the channel lineups and take advantage of the free trials to decide. Good luck!

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  14. My Comcast bill keeps going up and up. I can’t use the channels I have and its their Basic lineup. what can I do? Thanks for helping. On a shrinking budget…….

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  15. I like that you said you can combine a router with cable where it takes 15 minutes to set up. My aunt wants to switch cable services because her current plan is too expensive. I’ll have to keep researching the best plans and companies that are available.

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  16. We have five televisions with one of them in a guest room we can shut off from time to time. We pay a connection/equipment charge for each, is there equipment we can buy to lower our cost for these televisions.
    We use verizon and will check out the possibility of getting Verizon services via Comcast as you recommend.

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      • Turn in your (expensive) expensive extra TV connectors (now ~$10/mo.), buy Roku Express (latest generation) for $30 and use Xfinity Stream for channels in your TV plan or You Tube or many other channels Pays for itself in 3 months. Plus great reception / speed.

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  17. Ever article I read on lowing my bill says to call and say you want to cancel. The problem I have is that Comcast has no competition in my area. It is Comcast or a T1 line for internet. Yes, I paid for a T1 line, a separate phone bill and Satellite TV for 6 years before I was able to even get Comcast to run a line to my home at a cost of$3000. paid by us. Now my Triple Pay bill is over $270. They know I will not cancel. How do I negotiate for a lower monthly bill?

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    • Does Comcast know you don’t have competition? I am not being sarcastic. Where I live, AT&T isn’t technically available, but I still present that offer to Comcast over the phone.

      Hopefully, 5G will be a solution for you in a couple of years from now. Hang in there!

      Reply

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